Use this page for Crystal Soft only — dresses, pants and shorts, jackets and layers sold by CRYSTAL LASHUN SANDLE. We do not answer tickets for other websites.
Postal and phone
CRYSTAL LASHUN SANDLE
300 S WATTERS RD APT 1218, ALLEN, TX 75013
United States
Email: [email protected]
Phone: (936) 730-6893
Hours: Monday–Friday, 9:30 a.m. – 5:30 p.m. Central time
Voicemail is checked on business days. Email is the fastest way to attach photos of a hem, zipper, or packing slip.
Fit questions
Send (1) the product name as it appears on this site — for example a dress or sundress, (2) your usual women’s size for bust, waist, and hip, and (3) whether you want a closer or easier fit. We can point you to a similar silhouette in the current 18-piece catalog. We cannot promise a perfect fit from a message alone; the Size Guide is the starting point.
Order status
Include the order number and the email used at checkout. Tracking is emailed when the carrier scans the parcel. If a scan stalls more than three business days, reply with the tracking number.
Returns
Do not drop a parcel at the post office until we send an RMA. Start here: Return & Refund Policy.